Mountain State calls, picked up.
An AI receptionist for a West Virginia business answers in about 0.3 seconds, checks whether the caller is in your area, and books the job. In a state of hollows and winding roads, distance matters: Voxgard asks for the ZIP first, then the house number and street, and measures from your base before promising a visit. It serves Charleston, Huntington, Morgantown and Parkersburg on Eastern Time, 24/7. When heavy rain sends water into a basement, the caller texts photos, the job is marked urgent, and the on-call person is rung if the caller asks. Towing and heating calls on icy winter nights are answered the same way. It speaks 32 languages, including Spanish and Chinese. Plans start at $249 a month, and the free five-day pilot runs on your real calls with no credit card.
Updated September 2026West Virginia
at a glance.
West Virginia generally allows a call to be recorded with one party’s consent. Many businesses still say in the greeting that calls are recorded. General information, not legal advice.
West Virginia:
a sample call.
An example of the flow, shortened. The business is fictional.
VoxgardThanks for calling Monongahela Restoration. How can I help?
CallerOur basement took on water in the storm.
VoxgardLet’s get that handled. What’s your ZIP code?
Caller26505.
VoxgardWe cover that. House number and street?
Caller480 High Street.
VoxgardThanks. I’ve marked it urgent. Text photos to this number, and I can ring our on-call crew now.
Trades that ring
the most here.
Businesses here whose phones ring hardest.
- HVACNo-cool and no-heat calls answered, tune-ups booked, urgent jobs flagged.
- PlumbersBurst pipes and clogs answered, jobs booked, on-call plumber rung.
- Water Damage RestorationFlood and leak calls answered at any hour, urgent jobs flagged.
- TowingLocation, vehicle and destination taken; on-call driver rung on request.
- All industriesEvery trade with a page of its own.
What it
costs.
Billed on minutes used. The same operator on every plan.
Basic · $249/month
300 call minutes included, then $0.55 a minute. One assistant, one call at a time. Recordings, transcripts, summaries, two-way SMS and MMS.
Standard · $549/month
1,000 call minutes included, then $0.35 a minute. Up to three assistants and three simultaneous calls, CRM integration, automated SMS follow-ups.
Enterprise · from $1,500
A custom minute pool, unlimited concurrency, custom integrations and a dedicated account manager.
SMS $0.05 and MMS $0.15 per message, never from your minutes. Month to month, 15% off yearly, and every plan starts with a free five-day pilot, no card. Full pricing and billing examples.
West Virginia:
questions and answers.
It asks for the ZIP, then the house number and street, and checks the distance from your base locations before booking.
No. It takes the location and the problem, marks the call urgent, and rings your driver on call when the caller asks.
Yes, 24/7. Your business hours decide when it answers itself and when calls ring your team.
Forward your number or port it; nothing to install. Every plan starts with a free five-day pilot on your real calls, no credit card. How the pilot works.
No call
goes unanswered.Starting this week.
Five days on your real calls, free, no card. Our engineers set it up on your scripts and your number.