Burst pipe at midnight, answered.
An AI receptionist for plumbers answers the phone for a plumbing company, takes down the leak, clog or water heater problem, and books the job or rings the on-call plumber when the caller asks. Water does not wait for business hours, and neither does this assistant: it picks up in about 0.3 seconds, around the clock. A caller with a burst pipe gets asked for a ZIP and street, so you know the job is in your area before anyone rolls a truck. The call is marked urgent in the summary, with the address and what the caller already did, like shutting the main valve. Drain cleaning, water heater installs and fixture swaps are booked into Google Calendar or Calendly. Callers can text a photo of the leak by MMS. It speaks 32 languages. Pricing starts at $249 a month, and the five-day pilot is free with no credit card.
Updated September 2026Plumbers:
the numbers.
U.S. businesses with employees in this industry (NAICS 238220 · Plumbing, heating, and air-conditioning contractors · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022People they employ (NAICS 238220 · Plumbing, heating, and air-conditioning contractors · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022Median yearly pay for plumbers, Pipefitters, and Steamfitters (United States, 2025, occupation: Plumbers, Pipefitters, and Steamfitters)
U.S. Bureau of Labor Statistics, Occupational Outlook HandbookNumber of plumbers, pipefitters, and steamfitters jobs in the U.S. (United States, 2025, occupation: Plumbers, Pipefitters, and Steamfitters)
U.S. Bureau of Labor Statistics, Occupational Outlook HandbookEach figure is copied from the public source it links to, last checked 2026-09-23. They describe the market, not Voxgard’s results. More in Plumbing and HVAC contractor statistics.
What your callers
ring about.
Burst pipes and leaks
Water on the floor, and the caller wants a plumber out as soon as possible.
Clogged drains
Kitchen sinks, toilets and main lines backing up.
Water heaters
No hot water, a leaking tank, or a quote for a tankless swap.
Fixture jobs
Faucets, toilets and garbage disposals to replace or install.
How the call sounds.
An example of the flow, shortened. The business is fictional.
VoxgardRiverside Plumbing, how can I help?
CallerA pipe burst under my sink. I shut the water off but the cabinet is soaked.
VoxgardGood call shutting it off. What’s your ZIP code, then the street address?
Caller60614, 2210 North Halsted.
VoxgardYou’re in our area. I’ve marked this urgent. Would you like me to ring the on-call plumber now?
CallerYes, please.
VoxgardConnecting you. If he misses it, he gets a text with your number and this call’s summary.
What it does
for you.
Urgent leaks marked
Takes the address and what happened, marks the job urgent and rings the on-call plumber when the caller asks.
Photos before the visit
Callers text a picture of the leak or the water heater label by MMS, and it lands with the call record.
Jobs booked
Drain cleaning and install visits go into Google Calendar or Calendly with a text confirmation.
It will not walk a caller through repairs or send a plumber on its own; it takes the details, marks the leak urgent and rings your on-call plumber when asked.
Close to
your trade.
What it
costs.
Billed on minutes used. The same operator on every plan.
Basic · $249/month
300 call minutes included, then $0.55 a minute. One assistant, one call at a time. Recordings, transcripts, summaries, two-way SMS and MMS.
Standard · $549/month
1,000 call minutes included, then $0.35 a minute. Up to three assistants and three simultaneous calls, CRM integration, automated SMS follow-ups.
Enterprise · from $1,500
A custom minute pool, unlimited concurrency, custom integrations and a dedicated account manager.
SMS $0.05 and MMS $0.15 per message, never from your minutes. Month to month, 15% off yearly, and every plan starts with a free five-day pilot, no card. Full pricing and billing examples.
Plumbers:
questions and answers.
Yes, as a range from the rates you set. It never invents a price and says so when something needs an on-site look.
It can say what you loaded in your script, such as asking whether the main is off. It does not give its own repair advice.
When the caller asks for a person, it rings your people in the order you set. If nobody picks up, they get a text with the number, summary and recording link.
Yes. It reads free and busy time in Google Calendar or Calendly before offering a slot.
It does the job of both: it answers your business calls, takes messages and books appointments. A virtual receptionist is usually a person working remotely, and an answering service usually takes messages. Voxgard is AI: it picks up in about 0.3 seconds, day and night, and books straight into your calendar.
Forward your number or port it; nothing to install. Every plan starts with a free five-day pilot on your real calls, no credit card. How the pilot works.
No more missed
leak calls.Answered every time.
Run the free five-day pilot on your own plumbing line.