Every no-cool call, answered.
An AI receptionist for HVAC companies is a voice assistant that answers every heating and cooling call, checks the address against your service area and books the visit while the caller is still on the line. It picks up in about 0.3 seconds, day and night, so the no-cool call at 9 p.m. in July reaches more than voicemail. It asks for the ZIP first, then the street, and measures the distance from your shop. Diagnostic visits and seasonal tune-ups go straight into Google Calendar or Calendly, with a text confirmation from your own number. When a furnace quits on a cold night, it takes the address, marks the job urgent in the summary and rings your on-call tech if the caller asks for a person. It speaks 32 languages on calls. Plans start at $249 a month, and the free five-day pilot runs on your real calls with no credit card.
Updated September 2026HVAC:
the numbers.
U.S. businesses with employees in this industry (NAICS 238220 · Plumbing, heating, and air-conditioning contractors · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022People they employ (NAICS 238220 · Plumbing, heating, and air-conditioning contractors · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022Median yearly pay for heating, Air Conditioning, and Refrigeration Mechanics and Installers (United States, 2025, occupation: Heating, Air Conditioning, and Refrigeration Mechanics and Installers)
U.S. Bureau of Labor Statistics, Occupational Outlook HandbookNumber of HVAC mechanics and installers jobs in the U.S. (United States, 2025, occupation: Heating, Air Conditioning, and Refrigeration Mechanics and Installers)
U.S. Bureau of Labor Statistics, Occupational Outlook HandbookEach figure is copied from the public source it links to, last checked 2026-09-23. They describe the market, not Voxgard’s results. More in Plumbing and HVAC contractor statistics.
What your callers
ring about.
No cooling
The AC is running but the house is still warm and the caller wants someone today.
No heat
The furnace or heat pump stopped and the caller wants to know how soon a tech can come.
Tune-ups
Homeowners booking the spring AC check or the fall furnace service.
Replacement quotes
Callers asking what a new system costs and whether someone can come measure.
How the call sounds.
An example of the flow, shortened. The business is fictional.
VoxgardThanks for calling Summit Air & Heat. How can I help?
CallerOur AC is blowing warm air and it’s ninety degrees in here.
VoxgardI’m sorry, that’s rough. What’s your ZIP code?
Caller85032.
VoxgardWe cover that area. Our diagnostic visit is $89 to $129. I have tomorrow at 8 a.m. or 1 p.m.
CallerEight, please. And can someone call me back tonight?
VoxgardBooked for 8 a.m. I’ve marked this urgent and I’ll ring the on-call tech for you now.
What it does
for you.
Service area first
Asks for the ZIP, then the street, and checks the distance from your base before booking anything.
Visits on the calendar
Books diagnostics and tune-ups into Google Calendar or Calendly and texts the confirmation.
Urgent jobs marked
Captures the problem and address, marks it urgent in the summary and rings the on-call tech when the caller asks.
It will not diagnose a unit or dispatch a tech on its own; it takes the symptoms and address, marks the call urgent and rings your on-call person when the caller asks.
Close to
your trade.
What it
costs.
Billed on minutes used. The same operator on every plan.
Basic · $249/month
300 call minutes included, then $0.55 a minute. One assistant, one call at a time. Recordings, transcripts, summaries, two-way SMS and MMS.
Standard · $549/month
1,000 call minutes included, then $0.35 a minute. Up to three assistants and three simultaneous calls, CRM integration, automated SMS follow-ups.
Enterprise · from $1,500
A custom minute pool, unlimited concurrency, custom integrations and a dedicated account manager.
SMS $0.05 and MMS $0.15 per message, never from your minutes. Month to month, 15% off yearly, and every plan starts with a free five-day pilot, no card. Full pricing and billing examples.
HVAC:
questions and answers.
It gives ranges only from the rates you loaded, such as a diagnostic fee or a typical install range. For a firm quote it books the in-home estimate.
It answers, takes the address and details, and marks the call urgent. If the caller asks for someone, it rings your on-call tech in the order you set.
Yes, if you load your plan terms it answers questions from them and books the member’s tune-up. Returning callers can be greeted by name.
Standard handles three calls at once and Enterprise has no limit, so a heat wave does not send callers to voicemail.
It does the job of both: it answers your business calls, takes messages and books appointments. A virtual receptionist is usually a person working remotely, and an answering service usually takes messages. Voxgard is AI: it picks up in about 0.3 seconds, day and night, and books straight into your calendar.
Forward your number or port it; nothing to install. Every plan starts with a free five-day pilot on your real calls, no credit card. How the pilot works.
Beat the
July rush.Let the phone keep up.
Try it free for five days on your real heating and cooling calls.