No queue,
no busy signal.
Simultaneous call answering means two customers who ring at the same moment are both answered, with nobody on hold. With Voxgard the number of calls answered at once is set by the plan. Basic, at $249 a month, answers one call at a time and suits a business whose calls rarely overlap. Standard, at $549, takes three calls at once with up to three assistants, and Enterprise, from $1,500, has no limit. Every call answered gets the same operator, in about 0.3 seconds, in the caller’s language, with the same booking, text and summary. Overlaps come in rushes: a lunch hour, a Monday morning, the first cold night, a storm, a heat wave. If yours do, the plan that takes more than one call at once is the one that keeps them. Every plan starts with a free five-day pilot on your real calls, no credit card.
Updated September 2026Calls at once,
by plan.
The one number that changes between plans besides minutes.
Basic · 1 at a time
One assistant. For a business whose calls rarely arrive together. $249 a month.
Standard · 3 at once
Up to three assistants, three simultaneous calls. $549 a month.
Enterprise · no limit
Unlimited concurrency on dedicated infrastructure. From $1,500 a month.
When calls
arrive together.
Rushes are predictable. The pages for each trade and city name them.
Restaurants
The lunch rush and the Friday-night reservation calls. Restaurants.
HVAC in a heat wave
Every “it’s blowing warm” call in the metro, the same afternoon. Houston & Dallas.
Storm season
Roofers and water-damage crews after a hurricane. Miami.
The first cold night
Frozen pipes and furnaces that will not start. Chicago.
Monday morning
The calls that waited all weekend. After hours.
Several crews
With several crews taking calls at once, Standard answers three simultaneously. Contractors.
What a busy line
costs.
None of these numbers are ours.
of business calls go unanswered during office hours.
Hiya · 2025average revenue value of a single missed inbound lead.
Forrester · 2024of callers who reach voicemail never call back.
BrightLocal · 2024Which plan
to choose.
By overlap first, then by minutes.
Calls rarely overlap
Basic, up to about 845 minutes a month. Above that, Standard costs less anyway.
Two calls can arrive together
Standard: three at once, plus CRM integration.
Rushes of many calls
Enterprise, with unlimited concurrency and a custom minute pool.
Simultaneous calls
questions.
One on Basic, three on Standard, and no limit on Enterprise.
No. Each answered call gets the same operator, languages, booking and text confirmation.
Basic suits a business that takes one call at a time and uses up to roughly 845 minutes a month. Above that, or as soon as two calls can arrive together, Standard costs less and adds three simultaneous calls and CRM integration.
Calls within your plan’s limit are answered in about 0.3 seconds, with no hold music and no phone menu.
Forward your number or port it; nothing to install. Every plan starts with a free five-day pilot on your real calls, no credit card. How the pilot works.
Take the rush.
All of it.
Five days on your real calls, free, no card. Try it on your busiest week.