Chicago furnace calls,
answered at 2 a.m.
An AI receptionist for HVAC companies in Chicago answers your 312, 773 or 872 line, checks the address against your service area and books the visit or rings your on-call tech when the caller asks. Chicago works an HVAC shop both ways. In January a cold snap sends furnace and boiler calls in before dawn, often from bungalows and two-flats where one system heats two units. In July a humid heat wave fills the board with AC calls. Voxgard answers in about 0.3 seconds, day and night, so a no-heat call from Portage Park before sunrise is captured with the address and marked urgent in the summary. Callers can speak Spanish, Polish, Ukrainian or Arabic and get an answer in the same language. The ZIP comes first, then the street, so a job in Evanston or Oak Park is checked before it is booked. Plans start at $249 a month, and the free five-day pilot runs on your real calls with no credit card.
Updated September 2026HVAC in Chicago:
the facts.
HVAC in Chicago:
the numbers.
U.S. businesses with employees in this industry (NAICS 238220 · Plumbing, heating, and air-conditioning contractors · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022People they employ (NAICS 238220 · Plumbing, heating, and air-conditioning contractors · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022Each figure is copied from the public source it links to, last checked 2026-10-26. They describe the market, not Voxgard’s results.
What the phones are like
for HVAC shops in Chicago.
Two seasons, both loud
Winter cold snaps bring no-heat calls in bunches, and summer heat waves do the same for AC. Spring and fall are when tune-ups get booked.
Bungalows, two-flats and boilers
A lot of the city’s housing is older brick, and many buildings still run boilers and radiators. Callers ask about pressure, banging pipes and cold rooms.
City and suburbs
Shops often cover the North Side, the Southwest Side and near suburbs like Oak Park. Traffic on the Kennedy and the Eisenhower makes the service-area check worth it.
HVAC in Chicago:
a sample call.
An example of the flow, shortened. The business is fictional.
VoxgardThanks for calling Lakefront Heating & Cooling. How can I help?
CallerOur boiler is running but the radiators upstairs are cold. It’s a two-flat.
VoxgardI can get someone out. What’s the ZIP code?
Caller60618.
VoxgardAnd the building address?
Caller3120 North Kedzie. Can I talk to whoever is on call?
VoxgardYes. I’ve marked this urgent and I’m ringing our on-call tech now. If he misses it, he gets a text with your number and a summary.
What it
costs.
Billed on minutes used. The same operator on every plan.
Basic · $249/month
300 call minutes included, then $0.55 a minute. One assistant, one call at a time. Recordings, transcripts, summaries, two-way SMS and MMS.
Standard · $549/month
1,000 call minutes included, then $0.35 a minute. Up to three assistants and three simultaneous calls, CRM integration, automated SMS follow-ups.
Enterprise · from $1,500
A custom minute pool, unlimited concurrency, custom integrations and a dedicated account manager.
SMS $0.05 and MMS $0.15 per message, never from your minutes. Month to month, 15% off yearly, and every plan starts with a free five-day pilot, no card. Full pricing and billing examples.
HVAC in Chicago:
questions and answers.
Yes. Both have studio voices. It detects the language from the caller’s first phrase and can switch mid-call.
It answers right away, takes the address and what the caller sees, and marks the call urgent. A caller who asks for the on-call tech is rung through.
Yes. It reads free and busy time in Google Calendar or Calendly and books the slot, then texts a confirmation from your number.
Returning callers can be greeted by name with the gist of the last call, so a landlord who phones about a second building does not have to start over.
Forward your number or port it; nothing to install. Every plan starts with a free five-day pilot on your real calls, no credit card. How the pilot works.
Every call
picked up.Starting this week.
Five days on your real calls, free, no card. Our engineers set it up on your scripts and your number.