Water on the floor,
call answered.
An AI receptionist for water damage restoration answers calls from people with flooded basements, burst supply lines and ceiling leaks, marks the job urgent, and puts the caller through to your on-call crew when they ask. These calls come at 3 a.m. and on holidays, and the caller is usually standing in water. The assistant picks up in about 0.3 seconds, day and night. It asks for the ZIP and address, what happened, which rooms are wet and whether the water is off, and it asks for photos by MMS. Everything lands in the summary, marked urgent. When the caller asks for a person, it rings your on-call tech; if nobody answers, the team gets a text with the number and recording. It speaks 32 languages. Plans start at $249 a month, with a free five-day pilot and no credit card.
Updated September 2026What your callers
ring about.
Flooded basements
Water coming in after heavy rain or a sump pump failure.
Burst pipes
A supply line broke and water is spreading.
Ceiling leaks
Water through the ceiling from a bathroom or roof.
Mold after water
A smell or spots weeks after a leak.
How the call sounds.
An example of the flow, shortened. The business is fictional.
VoxgardThanks for calling Dryline Restoration. How can I help?
CallerMy basement has about two inches of water. The sump pump quit.
VoxgardI’m sorry. What’s your ZIP and street address?
Caller48076, 2500 Evergreen Road.
VoxgardYou’re in our area. I’ve marked this urgent. Could you text a few photos?
CallerYes. I need someone to call me now.
VoxgardRinging our on-call technician for you now.
What it does
for you.
Urgent intake
Takes the address, source of water and affected rooms, and marks the call urgent in the summary.
On-call rung on request
Rings your on-call people in order when the caller asks, and texts the team if nobody answers.
Damage photos
Callers send photos by MMS, saved with the recording and transcript.
It will not dispatch a crew or judge whether a home is safe on its own; it marks the job urgent and rings your on-call tech when the caller asks.
Close to
your trade.
What it
costs.
Billed on minutes used. The same operator on every plan.
Basic · $249/month
300 call minutes included, then $0.55 a minute. One assistant, one call at a time. Recordings, transcripts, summaries, two-way SMS and MMS.
Standard · $549/month
1,000 call minutes included, then $0.35 a minute. Up to three assistants and three simultaneous calls, CRM integration, automated SMS follow-ups.
Enterprise · from $1,500
A custom minute pool, unlimited concurrency, custom integrations and a dedicated account manager.
SMS $0.05 and MMS $0.15 per message, never from your minutes. Month to month, 15% off yearly, and every plan starts with a free five-day pilot, no card. Full pricing and billing examples.
Water Damage Restoration:
questions and answers.
No. It does not dispatch on its own judgement. It marks the call urgent and rings your on-call person when the caller asks.
Only from what you load, such as whether you bill carriers directly. It does not give insurance advice.
Standard handles three calls at once and Enterprise has no limit.
Yes. Every call has a recording, searchable transcript and short summary in the dashboard.
It does the job of both: it answers your business calls, takes messages and books appointments. A virtual receptionist is usually a person working remotely, and an answering service usually takes messages. Voxgard is AI: it picks up in about 0.3 seconds, day and night, and books straight into your calendar.
Forward your number or port it; nothing to install. Every plan starts with a free five-day pilot on your real calls, no credit card. How the pilot works.
Answer the flood
at 3 a.m.Without waking the office.
Start a free five-day pilot on your restoration line.