Richmond rings,
someone answers.
Richmond businesses use an AI receptionist to pick up every call to their 804 number in about 0.3 seconds, around the clock, and turn it into a booked appointment or a clear message. Voxgard learns your scripts, services and prices, so a homeowner in the Fan asking about an old cast-iron drain, or a family in Midlothian wanting a cleaning quote, hears only answers you approved. It reads Google Calendar or Calendly while the caller waits, books the slot, reads it back and texts a confirmation from your number. Callers from Henrico to Chesterfield are asked for a ZIP first, which catches out-of-area jobs before anyone crosses the James. It works in 32 languages, Spanish included. A summer thunderstorm can swamp a phone line in one afternoon; on Standard, three calls are answered at once. Plans start at $249 a month, and the free five-day pilot runs on your real calls with no credit card.
Updated September 2026Richmond:
the facts.
Richmond:
the numbers.
People living in the city (Richmond city, Virginia · ACS 5-year estimates 2019-2023)
U.S. Census Bureau, ACS 2023Residents who speak a language other than English at home (Richmond city, Virginia · ACS 5-year estimates 2019-2023 · age 5 and over)
U.S. Census Bureau, ACS 2023Residents who speak English less than "very well" (Richmond city, Virginia · ACS 5-year estimates 2019-2023 · age 5 and over)
U.S. Census Bureau, ACS 2023Businesses with employees in the metro area (Richmond, VA Metro Area · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022Each figure is copied from the public source it links to, last checked 2026-09-23. They describe the market, not Voxgard’s results. More in Languages spoken at home, by state.
What Richmond means
for your phone line.
Old houses, old pipes
Rowhouses in the Fan and Church Hill mean steady calls about aging plumbing, wiring and repairs.
Humid summers, sudden storms
Muggy summers keep cooling lines busy, and afternoon thunderstorms send a burst of calls about downed limbs and leaks.
City and counties on one number
A Richmond line hears from the city, Henrico and Chesterfield alike, so a ZIP check up front keeps each job on your routes.
Richmond:
a sample call.
An example of the flow, shortened. The business is fictional.
VoxgardJames River Plumbing, this is the front desk. What can I do for you?
CallerThe kitchen drain in our rowhouse backs up every time we run the dishwasher.
VoxgardWe can take a look. What’s the ZIP code there?
Caller23220.
VoxgardThat’s in our area. What’s the house number and street?
Caller1800 Floyd Avenue.
VoxgardI have Thursday at 10 a.m. or Friday at 2 p.m. Which one should I book? I’ll text you the details.
CallerThursday at ten.
Trades that ring
the most here.
- PlumbersBurst pipes and clogs answered, jobs booked, on-call plumber rung.
- HVACNo-cool and no-heat calls answered, tune-ups booked, urgent jobs flagged.
- Tree ServiceFallen tree and removal calls answered, photos by text, estimates booked.
- Law firmsYour screening questions, in order, at any hour.
- Voxgard in CharlestonAnother city page nearby.
- Voxgard in New YorkAnother city page nearby.
- Voxgard in VirginiaTime zones, languages and the state’s call-recording rule.
What it
costs.
Billed on minutes used. The same operator on every plan.
Basic · $249/month
300 call minutes included, then $0.55 a minute. One assistant, one call at a time. Recordings, transcripts, summaries, two-way SMS and MMS.
Standard · $549/month
1,000 call minutes included, then $0.35 a minute. Up to three assistants and three simultaneous calls, CRM integration, automated SMS follow-ups.
Enterprise · from $1,500
A custom minute pool, unlimited concurrency, custom integrations and a dedicated account manager.
SMS $0.05 and MMS $0.15 per message, never from your minutes. Month to month, 15% off yearly, and every plan starts with a free five-day pilot, no card. Full pricing and billing examples.
Richmond:
questions and answers.
Yes. You forward your current 804 line or port it to Voxgard. Callers dial the same number as always.
It asks for the ZIP first, then the house number and street, and checks the distance from your base locations before booking.
It rings your people in the order you set. If nobody answers, your team gets a text with the caller’s number, a summary and the recording link.
Yes. It reads free and busy time in Google Calendar or Calendly, offers open slots and texts the caller a confirmation.
Forward your number or port it; nothing to install. Every plan starts with a free five-day pilot on your real calls, no credit card. How the pilot works.
No call
goes unanswered.Starting this week.
Five days on your real calls, free, no card. Our engineers set it up on your scripts and your number.