Grand Forks calls,
answered all winter long.
Voxgard is an AI receptionist for Grand Forks businesses: it answers your 701 line in about 0.3 seconds, day and night, and books the caller into Google Calendar or Calendly before the call ends. Grand Forks and East Grand Forks share the Red River, so a lot of shops here work both North Dakota and Minnesota, plus the Air Force base out by Emerado and farm towns like Thompson and Larimore. The AI asks for the ZIP and street, measures the distance from your base, and quotes ranges only from rates you set. It answers from your own services, hours and prices, and when a caller asks something you have not loaded, it offers a message or a transfer. UND brings students and staff from all over, and the AI speaks 32 languages on calls, switching when the caller does. Every call is recorded, transcribed and summarized. Plans start at $249 a month, and the free five-day pilot runs on your real calls with no credit card.
Updated September 2026Grand Forks:
the facts.
Grand Forks:
the numbers.
People living in the city (Grand Forks city, North Dakota · ACS 5-year estimates 2019-2023)
U.S. Census Bureau, ACS 2023Residents who speak a language other than English at home (Grand Forks city, North Dakota · ACS 5-year estimates 2019-2023 · age 5 and over)
U.S. Census Bureau, ACS 2023Residents who speak English less than "very well" (Grand Forks city, North Dakota · ACS 5-year estimates 2019-2023 · age 5 and over)
U.S. Census Bureau, ACS 2023Businesses with employees in the metro area (Grand Forks, ND-MN Metro Area · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022Each figure is copied from the public source it links to, last checked 2026-10-26. They describe the market, not Voxgard’s results. More in Languages spoken at home, by state.
What Grand Forks means
for your phone line.
Real cold
Grand Forks winters bring long stretches well below zero and wind across the flat valley floor. A furnace failure here cannot wait for Monday.
The river and the dikes
After the 1997 flood the city built dikes along the Red River, and spring melt still brings wet basements and sump pump calls in bad years.
Two states, one town
East Grand Forks is across the river in Minnesota, and customers cross back and forth. The service-area check works by ZIP and address, so the state line does not trip it up.
HVAC and plumbing
calls in Grand Forks.
HVAC calls in Grand Forks
Heating season starts in October and can run into May, and a furnace that quits on a deep-cold night is an emergency for the family calling. Short summers still bring AC tune-ups and a few no-cool weeks. Voxgard takes the address and what the furnace is doing, marks the call urgent in the summary, and rings your on-call tech when the caller asks. More for the trade.
Plumbing calls in Grand Forks
Frozen water lines and frozen sewer lines come with every hard winter, and the spring thaw in the Red River Valley brings wet basements and failed sump pumps. The AI asks the ZIP and street, notes whether the water is shut off, and books the soonest opening you have. More for the trade.
Grand Forks:
a sample call.
An example of the flow, shortened. The business is fictional.
VoxgardThanks for calling Forks Plumbing & Heating. How can I help?
CallerOur kitchen pipes froze and nothing comes out of the tap.
VoxgardI can get a plumber to you. What ZIP code is the house in?
Caller58201.
VoxgardThanks. And the house number and street?
Caller2420 South Washington Street.
VoxgardYou’re in our area, and I’ve marked this urgent. The first opening is this afternoon at 1. Should I book it?
CallerYes. Text me when it’s set.
Trades that ring
the most here.
- HVACNo-cool and no-heat calls answered, tune-ups booked, urgent jobs flagged.
- PlumbersBurst pipes and clogs answered, jobs booked, on-call plumber rung.
- ElectriciansOutage and panel calls answered, estimates booked, photos by text.
- Water Damage RestorationFlood and leak calls answered at any hour, urgent jobs flagged.
- Voxgard in FargoAnother city page nearby.
- Voxgard in North DakotaTime zones, languages and the state’s call-recording rule.
What it
costs.
Billed on minutes used. The same operator on every plan.
Basic · $249/month
300 call minutes included, then $0.55 a minute. One assistant, one call at a time. Recordings, transcripts, summaries, two-way SMS and MMS.
Standard · $549/month
1,000 call minutes included, then $0.35 a minute. Up to three assistants and three simultaneous calls, CRM integration, automated SMS follow-ups.
Enterprise · from $1,500
A custom minute pool, unlimited concurrency, custom integrations and a dedicated account manager.
SMS $0.05 and MMS $0.15 per message, never from your minutes. Month to month, 15% off yearly, and every plan starts with a free five-day pilot, no card. Full pricing and billing examples.
Grand Forks:
questions and answers.
Yes. Forward your 701 line to Voxgard or port it, and callers keep using the number they know.
Yes. Set your service range and the AI measures every address from your base, on either side of the river.
It answers right away, takes the address and what is happening, and marks the call urgent. If the caller asks for your on-call tech, it rings them, and if nobody answers, your team gets a text with the summary and recording link.
It books any caller whose address is inside the area you serve. Load your rules for on-base work into its scripts and it answers from them.
Forward your number or port it; nothing to install. Every plan starts with a free five-day pilot on your real calls, no credit card. How the pilot works.
No call
goes unanswered.Starting this week.
Five days on your real calls, free, no card. Our engineers set it up on your scripts and your number.