First calls, answered with care.
An AI receptionist for therapists answers the practice line, books consultation calls and intake appointments, and takes messages for clinicians, but it never counsels a caller. For many people, calling a therapist is hard, and an unanswered phone can mean they do not try again. Voxgard picks up in about 0.3 seconds, day and night, with a calm, plain greeting you write. It explains your specialties, session fees and whether you offer telehealth or in-person sessions, from what you loaded, then books a consultation into Google Calendar or Calendly. Current clients can move a session or leave a message for their clinician, who sees the summary and transcript in the dashboard. You can set the greeting script to tell anyone who mentions being in crisis to call or text 988, or 911. It speaks 32 languages, including Spanish and Hebrew. Plans start from $249 a month, and the free five-day pilot runs on your real calls with no credit card.
Updated September 2026What your callers
ring about.
Is there an opening
New clients ask if you are taking people and how soon they can start.
Fit and focus
Whether a clinician works with anxiety, couples or teens, from your loaded profiles.
Fees and formats
Session fees, sliding-scale options and telehealth, as you describe them.
Moving a session
Current clients rescheduling or leaving a note for their clinician.
How the call sounds.
An example of the flow, shortened. The business is fictional.
VoxgardThank you for calling Clearwater Counseling. How can I help you today?
CallerHi. I’ve never done therapy before. Do you have anyone who works with anxiety?
VoxgardYes. Two of our clinicians focus on anxiety. We start with a free 15-minute consultation call. Would Thursday at 6 p.m. work?
CallerThursday’s fine.
VoxgardThank you. What name and number should the clinician use?
CallerSam, 555-0171.
VoxgardYou’re set for Thursday at 6. A text confirmation is on its way to 555-0171.
What it does
for you.
A gentle first answer
Answers every inquiry with the greeting and wording you choose, explains how intake works, and books the consultation during the call.
Messages for clinicians
Current clients can leave a message; the recording, transcript and summary sit in the dashboard behind role-based access.
Crisis wording you set
You can set the greeting script so a caller who mentions being in crisis is told to call or text 988, or 911.
It never counsels or assesses a caller; it books, takes messages and, if your script sets it to, tells a caller who mentions being in crisis to call or text 988 or 911, and Voxgard has not completed HIPAA certification (see the security page).
Close to
your trade.
- Medical PracticesAppointments booked, refill and callback messages taken, 24/7 pickup.
- Yoga StudiosClass and intro-offer questions answered, private sessions booked.
- Massage TherapistsSessions booked while your hands are busy, no call left to voicemail.
- All industriesEvery trade with a page of its own.
What it
costs.
Billed on minutes used. The same operator on every plan.
Basic · $249/month
300 call minutes included, then $0.55 a minute. One assistant, one call at a time. Recordings, transcripts, summaries, two-way SMS and MMS.
Standard · $549/month
1,000 call minutes included, then $0.35 a minute. Up to three assistants and three simultaneous calls, CRM integration, automated SMS follow-ups.
Enterprise · from $1,500
A custom minute pool, unlimited concurrency, custom integrations and a dedicated account manager.
SMS $0.05 and MMS $0.15 per message, never from your minutes. Month to month, 15% off yearly, and every plan starts with a free five-day pilot, no card. Full pricing and billing examples.
Therapists:
questions and answers.
No. It does not counsel anyone. It books appointments and takes messages, and the only crisis wording it uses is the 988 or 911 line you put in its script.
Yes, if you load them. It answers in your own wording and says it is not sure when a question goes past it.
When a caller asks for a person, it rings the people you list in the order you set. If nobody answers, the clinician gets a text with the number, a summary and a recording link.
Access is role-based and there is an audit log. Recordings and transcripts are encrypted at rest; the security page has the detail.
It does the job of both: it answers your business calls, takes messages and books appointments. A virtual receptionist is usually a person working remotely, and an answering service usually takes messages. Voxgard is AI: it picks up in about 0.3 seconds, day and night, and books straight into your calendar.
Forward your number or port it; nothing to install. Every plan starts with a free five-day pilot on your real calls, no credit card. How the pilot works.
The first call, never missed.Answered with care.
Try it free for five days on your practice’s real calls, no credit card.