Patients call. Someone answers.
An AI receptionist for medical practices is a voice assistant that answers the office line, schedules appointments and takes clear messages for clinical staff, without giving medical advice. Monday mornings bring a wall of calls: sick-visit requests, annual physicals, refill requests, patients asking whether their lab results are in. Voxgard answers each one in about 0.3 seconds, day and night. It books into Google Calendar or Calendly by the visit types you define, reads the time back and texts a confirmation. Anything clinical becomes a message with the patient’s name, date of birth if your script asks for it, and a callback number, summarized for the nurse line. A patient who asks to speak with someone is rung through to your staff in the order you set. It speaks 32 languages, so Spanish, Arabic and Russian speakers are served on the same line. Plans start from $249 a month, and the free five-day pilot runs on your real calls with no credit card.
Updated September 2026Medical Practices:
the numbers.
U.S. businesses with employees in this industry (NAICS 6211 · Offices of physicians · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022People they employ (NAICS 6211 · Offices of physicians · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022Median yearly pay for physicians and Surgeons (United States, 2025, occupation: Physicians and Surgeons)
U.S. Bureau of Labor Statistics, Occupational Outlook HandbookNumber of physicians and surgeons jobs in the U.S. (United States, 2025, occupation: Physicians and Surgeons)
U.S. Bureau of Labor Statistics, Occupational Outlook HandbookEach figure is copied from the public source it links to, last checked 2026-09-23. They describe the market, not Voxgard’s results.
What your callers
ring about.
Sick visits
A fever or a cough, and the patient wants to be seen today or tomorrow.
Physicals and forms
Annual exams, school and sports physicals, work forms.
Refills
A prescription is running out and the patient wants it sent to the pharmacy.
Results and callbacks
Patients asking if labs are back or when the nurse will call.
How the call sounds.
An example of the flow, shortened. The business is fictional.
VoxgardRiverbend Family Medicine, how can I help?
CallerI need a refill on my blood pressure pills. I’m out on Friday.
VoxgardI can take that for the nurse team. What’s your full name, date of birth and pharmacy?
CallerHelen Brooks, March 4, 1961. The pharmacy on Elm Street.
VoxgardThank you. What number should the nurse use if they have questions?
Caller555-0129.
VoxgardYour request is with the nurse team, with a note that you run out Friday. They’ll call 555-0129 if they need anything.
What it does
for you.
Visit-type booking
Books sick visits, physicals and follow-ups into Google Calendar or Calendly using the lengths and rules you set, then texts a confirmation.
Messages the nurse can use
Refill and results calls become summaries with name, callback number and the request, next to the recording and transcript in the dashboard.
Rings staff on request
When a patient asks for a person, it rings your team in order; if nobody answers, they get a text with the number, summary and recording link.
Voxgard has not completed HIPAA certification, so review the security page with your compliance lead; it never triages symptoms or gives medical advice, and it takes appointments and messages instead.
Close to
your trade.
- DentistsNew patients booked, toothaches flagged urgent, calls answered at night.
- Physical TherapyEvaluations and follow-ups booked, freed slots refilled, calls answered.
- OptometristsEye exams booked, glasses and contacts calls taken as messages, 24/7.
- All industriesEvery trade with a page of its own.
What it
costs.
Billed on minutes used. The same operator on every plan.
Basic · $249/month
300 call minutes included, then $0.55 a minute. One assistant, one call at a time. Recordings, transcripts, summaries, two-way SMS and MMS.
Standard · $549/month
1,000 call minutes included, then $0.35 a minute. Up to three assistants and three simultaneous calls, CRM integration, automated SMS follow-ups.
Enterprise · from $1,500
A custom minute pool, unlimited concurrency, custom integrations and a dedicated account manager.
SMS $0.05 and MMS $0.15 per message, never from your minutes. Month to month, 15% off yearly, and every plan starts with a free five-day pilot, no card. Full pricing and billing examples.
Medical Practices:
questions and answers.
No. It gives no medical advice and does not judge how urgent symptoms are. It books the visit or takes a message, and a patient who asks for a person is rung through to your staff.
No. It does not see patient records. It takes a message so your staff can call back.
It books into Google Calendar or Calendly and can send call data out through the universal webhook (Zapier, Make, n8n). Enterprise adds custom integrations.
On Standard, three calls run at the same time; Enterprise has no limit. Basic handles one call at a time.
It does the job of both: it answers your business calls, takes messages and books appointments. A virtual receptionist is usually a person working remotely, and an answering service usually takes messages. Voxgard is AI: it picks up in about 0.3 seconds, day and night, and books straight into your calendar.
Forward your number or port it; nothing to install. Every plan starts with a free five-day pilot on your real calls, no credit card. How the pilot works.
The Monday rush, handled.Call by call.
Try it free for five days on your practice’s real calls, no card needed.