Every session, booked.
An AI receptionist for physical therapy clinics answers the phone, books initial evaluations and follow-up sessions, and handles the scheduling back-and-forth of a plan of care. PT patients call often: a new referral wants an evaluation, a post-surgery patient needs twice-weekly visits for six weeks, someone’s shoulder is too sore to come in today. Voxgard answers in about 0.3 seconds, around the clock, and books into Google Calendar or Calendly while the patient is still on the line. Moved sessions go into open slots, and the confirmation arrives by text from your clinic’s number. Using what you loaded, it explains what to bring to the first visit and whether you need a referral. Returning patients can be greeted by name. Every call is recorded and summarized, so your front desk sees the day’s changes at a glance. It works in 32 languages, including Spanish and Polish. From $249 a month, with a free five-day pilot on your real calls and no credit card.
Updated September 2026Physical Therapy:
the numbers.
U.S. businesses with employees in this industry (NAICS 62134 · Offices of physical, occupational and speech therapists, and audiologists · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022People they employ (NAICS 62134 · Offices of physical, occupational and speech therapists, and audiologists · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022Median yearly pay for physical Therapists (United States, 2025, occupation: Physical Therapists)
U.S. Bureau of Labor Statistics, Occupational Outlook HandbookNumber of physical therapist jobs in the U.S. (United States, 2025, occupation: Physical Therapists)
U.S. Bureau of Labor Statistics, Occupational Outlook HandbookEach figure is copied from the public source it links to, last checked 2026-09-23. They describe the market, not Voxgard’s results.
What your callers
ring about.
New evaluations
Someone with a referral or a sore knee asks for a first appointment.
Recurring sessions
Setting up visits two or three times a week around work.
Cancel and move
A patient can’t make today and wants the next open time.
Referral rules
Whether they need a doctor’s referral, answered from your policy.
How the call sounds.
An example of the flow, shortened. The business is fictional.
VoxgardLakeside Physical Therapy, how can I help?
CallerI had knee surgery last week and my surgeon says I need PT twice a week.
VoxgardWe can set that up. For the evaluation I have Monday at 7:30 a.m. or Wednesday at 5 p.m.
CallerMonday morning, before work.
VoxgardMonday at 7:30 is yours. Please bring your referral and wear shorts. Can I get your name and number?
CallerJordan Kim, 555-0150.
VoxgardThanks, Jordan. A confirmation is on its way. Your therapist will set the twice-weekly schedule at that first visit.
What it does
for you.
Keeps the schedule full
When a patient cancels, it can book the next caller into the freed slot by reading live free and busy time.
Plans of care, less phone time
Books follow-ups into Google Calendar or Calendly and texts each confirmation, so the front desk is not on hold with the next caller.
Syncs to your CRM
On Standard and Enterprise, calls sync both ways with HubSpot, GoHighLevel, Salesforce, Zoho CRM or Pipedrive.
It will not advise on exercises, pain or whether to skip a session; it reschedules and takes a message for the therapist, and Voxgard has not completed HIPAA certification (see the security page).
Close to
your trade.
What it
costs.
Billed on minutes used. The same operator on every plan.
Basic · $249/month
300 call minutes included, then $0.55 a minute. One assistant, one call at a time. Recordings, transcripts, summaries, two-way SMS and MMS.
Standard · $549/month
1,000 call minutes included, then $0.35 a minute. Up to three assistants and three simultaneous calls, CRM integration, automated SMS follow-ups.
Enterprise · from $1,500
A custom minute pool, unlimited concurrency, custom integrations and a dedicated account manager.
SMS $0.05 and MMS $0.15 per message, never from your minutes. Month to month, 15% off yearly, and every plan starts with a free five-day pilot, no card. Full pricing and billing examples.
Physical Therapy:
questions and answers.
It can book several sessions in one call, reading each date back and texting the confirmations. You can also set it to book only the evaluation and leave the series to the therapist.
It answers from what you load, such as your direct-access policy. If the question goes beyond that, it says it does not know and takes a message.
It takes the details, marks the call urgent in the summary and rings the therapist if the patient asks to speak with them. It does not give advice.
Yes. Two-way SMS is on every plan, and Standard adds automated follow-up texts after calls.
It does the job of both: it answers your business calls, takes messages and books appointments. A virtual receptionist is usually a person working remotely, and an answering service usually takes messages. Voxgard is AI: it picks up in about 0.3 seconds, day and night, and books straight into your calendar.
Forward your number or port it; nothing to install. Every plan starts with a free five-day pilot on your real calls, no credit card. How the pilot works.
Fewer empty
treatment tables.More sessions kept.
Test it free for five days on your clinic’s real calls, no credit card.