Eye exam calls, booked.
An AI receptionist for optometrists answers the practice phone, books eye exams and contact lens fittings, and takes messages about glasses and contact orders. An optometry office hears the same calls every day: annual exams, a contact lens reorder, a question about vision plans, a child who needs an exam before school starts. Voxgard answers in about 0.3 seconds, at any hour, and books exams into Google Calendar or Calendly with the length you set for each exam type. It answers questions on your hours, the vision plans you accept and the frame brands you carry, from what you loaded. Order-status and reorder calls become short messages with the patient’s name and number, so your optical staff can reply by text. On Standard, three calls can be answered at once. It speaks 32 languages, including Spanish, Korean and Hindi. It starts from $249 a month, and the free five-day pilot runs on your real calls, no credit card needed.
Updated September 2026Optometrists:
the numbers.
U.S. businesses with employees in this industry (NAICS 62132 · Offices of optometrists · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022People they employ (NAICS 62132 · Offices of optometrists · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022Median yearly pay for optometrists (United States, 2025, occupation: Optometrists)
U.S. Bureau of Labor Statistics, Occupational Outlook HandbookNumber of optometrist jobs in the U.S. (United States, 2025, occupation: Optometrists)
U.S. Bureau of Labor Statistics, Occupational Outlook HandbookEach figure is copied from the public source it links to, last checked 2026-09-23. They describe the market, not Voxgard’s results.
What your callers
ring about.
Annual eye exams
Adults and kids booking the yearly exam, often around the start of school.
Contact lenses
Fittings for first-time wearers and reorders of the usual lens.
Is my order in
Patients asking if new glasses have arrived, taken as a message.
Vision plans
Which vision plans you accept, answered from your list.
How the call sounds.
An example of the flow, shortened. The business is fictional.
VoxgardBrightline Eye Care, how can I help?
CallerI need an eye exam for my son before school. He’s eight.
VoxgardHappy to help. I have Tuesday at 3:30 or Wednesday at 4. Which is better?
CallerWednesday at 4.
VoxgardBooked for Wednesday at 4 p.m. What’s your son’s name, and your number for the confirmation?
CallerLeo Martin. 555-0138.
VoxgardThanks. You’ll get a text shortly. Please bring your vision plan card and any glasses he wears now.
What it does
for you.
Exam-type booking
Books comprehensive exams, contact lens fittings and follow-ups with the lengths you set, and texts a confirmation from the practice number.
Order calls to messages
A patient asking about glasses or contacts leaves a message with name and number; your optical team replies by call or two-way text.
Several calls at once
Standard answers three calls at the same time, so the Saturday morning rush does not pile up in voicemail.
It will not interpret symptoms like flashes or sudden blurry vision or give any medical advice; it takes the details, marks the call urgent and rings the doctor if the patient asks, and Voxgard has not completed HIPAA certification (see the security page).
Close to
your trade.
- Medical PracticesAppointments booked, refill and callback messages taken, 24/7 pickup.
- DentistsNew patients booked, toothaches flagged urgent, calls answered at night.
- Physical TherapyEvaluations and follow-ups booked, freed slots refilled, calls answered.
- All industriesEvery trade with a page of its own.
What it
costs.
Billed on minutes used. The same operator on every plan.
Basic · $249/month
300 call minutes included, then $0.55 a minute. One assistant, one call at a time. Recordings, transcripts, summaries, two-way SMS and MMS.
Standard · $549/month
1,000 call minutes included, then $0.35 a minute. Up to three assistants and three simultaneous calls, CRM integration, automated SMS follow-ups.
Enterprise · from $1,500
A custom minute pool, unlimited concurrency, custom integrations and a dedicated account manager.
SMS $0.05 and MMS $0.15 per message, never from your minutes. Month to month, 15% off yearly, and every plan starts with a free five-day pilot, no card. Full pricing and billing examples.
Optometrists:
questions and answers.
Not by itself, because it only knows what you load. It takes a message, and your staff can reply by text from the office number.
Yes, if you load the list. If a patient names a plan that is not on it, it says it is not sure and takes a message.
It takes the details and marks the call urgent in the summary. If the patient asks for the doctor, it rings the people you set, in order.
No. Forward your existing number or port it. Nothing to install.
It does the job of both: it answers your business calls, takes messages and books appointments. A virtual receptionist is usually a person working remotely, and an answering service usually takes messages. Voxgard is AI: it picks up in about 0.3 seconds, day and night, and books straight into your calendar.
Forward your number or port it; nothing to install. Every plan starts with a free five-day pilot on your real calls, no credit card. How the pilot works.
Exams booked,
not missed.Even on a busy Saturday.
Try it free for five days on your practice’s real calls, no credit card.