Quotes and claims, answered.
An AI receptionist for insurance agencies answers every call to your agency, takes quote requests and the first details of a claim, and books time with an agent. Voxgard picks up in about 0.3 seconds, around the clock, in 32 languages. For a new quote it collects what your agents need: the type of cover, the vehicle or property, the current carrier and the renewal date. For a claim it captures what happened, where and when, marks it urgent in the summary, and rings the agent on call if the caller asks for a person. It can book a policy review into Google Calendar or Calendly and text the confirmation. It gives no insurance advice, never says what a policy covers, and does not quote premiums or rates it was not given. A recording, transcript and summary land in your dashboard for every call. Plans start at $249 a month, and the free five-day pilot runs on your real calls with no credit card.
Updated September 2026Insurance agencies:
the numbers.
U.S. businesses with employees in this industry (NAICS 524210 · Insurance agencies and brokerages · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022People they employ (NAICS 524210 · Insurance agencies and brokerages · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022Median yearly pay for insurance Sales Agents (United States, 2025, occupation: Insurance Sales Agents)
U.S. Bureau of Labor Statistics, Occupational Outlook HandbookNumber of insurance sales agent jobs in the U.S. (United States, 2025, occupation: Insurance Sales Agents)
U.S. Bureau of Labor Statistics, Occupational Outlook HandbookEach figure is copied from the public source it links to, last checked 2026-09-23. They describe the market, not Voxgard’s results.
What your callers
ring about.
Quote requests
Drivers and homeowners want a price on auto, home or business cover.
Claims
A policyholder calls after an accident, a burst pipe or a break-in.
Policy changes
Clients ring to add a driver, swap a vehicle or update an address.
Proof of insurance
Callers need an ID card or a certificate sent before a deadline.
How the call sounds.
An example of the flow, shortened. The business is fictional.
VoxgardThanks for calling Crestview Insurance. How can I help?
CallerI was rear-ended this morning. I need to start a claim.
VoxgardI’m sorry to hear that. I’ll take the details for your agent. What’s your name, and your policy number if you have it?
CallerDana Ruiz. I don’t have the number handy.
VoxgardThat’s fine. Where and when did it happen, and do you have the other driver’s information?
CallerElm and Fifth, around 8. Yes, I got their info.
VoxgardThank you. I’ve marked this urgent for your agent, and you can text photos of the damage to this number. Would you like me to ring an agent now?
What it does
for you.
Takes the quote intake
It asks the questions your agents set, so a quote request arrives with vehicle, property and renewal details already in the summary.
Photos by text
Callers can text photos of damage by MMS on any plan, so your agent sees them before calling back.
Agent on request
When a caller asks for a person, it rings your agents in the order you set; if nobody answers, the team gets a text with the summary and recording.
It gives no insurance advice, does not say what a policy covers and does not quote premiums or rates it was not given; it takes the details and passes them to a licensed agent.
What it
costs.
Billed on minutes used. The same operator on every plan.
Basic · $249/month
300 call minutes included, then $0.55 a minute. One assistant, one call at a time. Recordings, transcripts, summaries, two-way SMS and MMS.
Standard · $549/month
1,000 call minutes included, then $0.35 a minute. Up to three assistants and three simultaneous calls, CRM integration, automated SMS follow-ups.
Enterprise · from $1,500
A custom minute pool, unlimited concurrency, custom integrations and a dedicated account manager.
SMS $0.05 and MMS $0.15 per message, never from your minutes. Month to month, 15% off yearly, and every plan starts with a free five-day pilot, no card. Full pricing and billing examples.
Insurance agencies:
questions and answers.
No. It does not quote premiums or rates it was not given, and it gives no insurance advice. It collects the details your agents need to quote.
No. It never interprets a policy. It records the claim details, marks the call urgent in the summary and rings an agent if the caller asks.
Yes. Two-way SMS and MMS are on every plan, so a caller can text photos of damage to your number.
Standard and Enterprise sync two ways with HubSpot, GoHighLevel, Salesforce, Zoho CRM or Pipedrive. Anything else connects by webhook through Zapier, Make or n8n.
It does the job of both: it answers your business calls, takes messages and books appointments. A virtual receptionist is usually a person working remotely, and an answering service usually takes messages. Voxgard is AI: it picks up in about 0.3 seconds, day and night, and books straight into your calendar.
Forward your number or port it; nothing to install. Every plan starts with a free five-day pilot on your real calls, no credit card. How the pilot works.
Claims at 2 a.m.,
taken down.Your agents, briefed.
Start the free five-day pilot and hear it take a real quote request.