Every borrower call, answered.
An AI receptionist for mortgage brokers answers borrower calls, captures the basics of each inquiry and books a consultation with a loan officer. Voxgard picks up in about 0.3 seconds, day and night, and handles callers in 32 languages. A first-time buyer calling on a Sunday gets asked what you told it to ask: purchase or refinance, the price range, the timeline, whether they already have an agent. Then it books a call with a loan officer through Google Calendar or Calendly and texts the confirmation. Existing borrowers asking about closing dates or missing documents get a message taken and a summary sent to the team. When someone asks for today’s rate, it quotes no rate you did not load and gives no financial advice; it says a loan officer will cover that and offers the booking. Plans start at $249 a month, and the free five-day pilot runs on your real calls with no credit card.
Updated September 2026Mortgage brokers:
the numbers.
U.S. businesses with employees in this industry (NAICS 522310 · Mortgage and nonmortgage loan brokers · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022People they employ (NAICS 522310 · Mortgage and nonmortgage loan brokers · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022Each figure is copied from the public source it links to, last checked 2026-09-23. They describe the market, not Voxgard’s results.
What your callers
ring about.
Rate questions
Callers want to know today’s rate before they commit to a call.
Pre-approval
Buyers with an offer coming need a pre-approval letter soon.
Refinance inquiries
Homeowners ask whether refinancing is worth a conversation.
Loan status
Borrowers in process ring about documents, appraisals and closing dates.
How the call sounds.
An example of the flow, shortened. The business is fictional.
VoxgardThanks for calling Summit Home Loans. How can I help?
CallerWe found a house and need a pre-approval fast. What rate can you get me?
VoxgardI can’t quote rates, but a loan officer can go over that with you. Is this a purchase, and roughly what price range?
CallerA purchase, around 400,000. Our agent wants the letter by Friday.
VoxgardUnderstood. I have a call with a loan officer tomorrow at 9 or 11. Which works?
CallerNine.
VoxgardBooked for tomorrow at 9, and I’ve noted the Friday deadline. I’ll text a confirmation to this number.
What it does
for you.
Intake your officers use
Purchase or refinance, price range, timeline and contact details arrive in the call summary, ready for the first conversation.
Consults on the calendar
It books into Google Calendar or Calendly while the borrower is still on the line and texts the confirmation from your number.
Returning borrowers recognized
Caller memory greets a returning borrower by name with the gist of the last call, so nobody explains their file twice.
It does not quote rates it was not given, pre-qualify anyone or give financial advice; it records the borrower’s details and books time with a loan officer.
What it
costs.
Billed on minutes used. The same operator on every plan.
Basic · $249/month
300 call minutes included, then $0.55 a minute. One assistant, one call at a time. Recordings, transcripts, summaries, two-way SMS and MMS.
Standard · $549/month
1,000 call minutes included, then $0.35 a minute. Up to three assistants and three simultaneous calls, CRM integration, automated SMS follow-ups.
Enterprise · from $1,500
A custom minute pool, unlimited concurrency, custom integrations and a dedicated account manager.
SMS $0.05 and MMS $0.15 per message, never from your minutes. Month to month, 15% off yearly, and every plan starts with a free five-day pilot, no card. Full pricing and billing examples.
Mortgage brokers:
questions and answers.
No. It gives no financial advice and does not quote rates it was not given. It books the borrower with a loan officer who can.
Yes. It answers everyone who calls your number, takes the agent’s message and rings a loan officer if the agent asks for one.
It detects the caller’s language from the first phrase and can switch mid-call. Spanish is one of 32 languages it handles on calls.
Calls are encrypted in transit, and recordings and transcripts are encrypted at rest, with role-based access and an audit log. See the security page for details.
It does the job of both: it answers your business calls, takes messages and books appointments. A virtual receptionist is usually a person working remotely, and an answering service usually takes messages. Voxgard is AI: it picks up in about 0.3 seconds, day and night, and books straight into your calendar.
Forward your number or port it; nothing to install. Every plan starts with a free five-day pilot on your real calls, no credit card. How the pilot works.
Borrowers call once.
Book them.No rate guesses.
Try the free five-day pilot on your real borrower calls.