Dented bumpers,
answered calls.
An AI receptionist for auto body shops answers calls after a collision, collects the damage details and the insurance claim number, and books an estimate appointment. Your estimator is under a car or out with an adjuster most of the day, and people call right after an accident, often shaken. It picks up in about 0.3 seconds, day and night. It asks what happened, the year, make and model, where the damage is, whether the car is drivable, and the insurer and claim number if they have one. Callers can text photos of the damage by MMS before they come in. Then it books an estimate slot on your Google Calendar or Calendly and texts the address. Customers checking on a repair can ask for the shop and get rung through. It speaks 32 languages, including Spanish and Russian. From $249 a month, with a free five-day pilot and no credit card.
Updated September 2026Auto body shops:
the numbers.
U.S. businesses with employees in this industry (NAICS 811121 · Automotive body, paint, and interior repair and maintenance · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022People they employ (NAICS 811121 · Automotive body, paint, and interior repair and maintenance · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022Median yearly pay for automotive Body and Glass Repairers (United States, 2025, occupation: Automotive Body and Glass Repairers)
U.S. Bureau of Labor Statistics, Occupational Outlook HandbookNumber of automotive body and glass repairer jobs in the U.S. (United States, 2025, occupation: Automotive Body and Glass Repairers)
U.S. Bureau of Labor Statistics, Occupational Outlook HandbookEach figure is copied from the public source it links to, last checked 2026-09-23. They describe the market, not Voxgard’s results.
What your callers
ring about.
Estimates
A driver backed into a pole and wants to know what the bumper will cost.
Insurance claims
A caller has a claim number and asks if you work with their insurer.
Repair status
An owner asks when their car will be ready.
Rental and towing
Someone whose car isn’t drivable asks how to get it to the shop.
How the call sounds.
An example of the flow, shortened. The business is fictional.
VoxgardThanks for calling Precision Collision. How can I help?
CallerSomeone rear-ended me yesterday. I need an estimate.
VoxgardI’m sorry to hear that. Is the car drivable, and do you have a claim number?
CallerIt drives. The claim number is in my email somewhere.
VoxgardNo problem, bring it along. You can text photos of the damage to this number now. We have Thursday at 9 or 1.
CallerThursday at 1.
VoxgardBooked for Thursday at 1. I’ll text the address to 555-0184.
What it does
for you.
Photos before the visit
Callers text damage photos by MMS, so your estimator sees the car before it arrives.
Claim details logged
Records insurer, claim number, vehicle and damage area in the call summary and transcript.
Estimate slots booked
Books estimate visits in Google Calendar or Calendly and texts the confirmation from your number.
It will not give a repair price from photos or advise on an insurance claim; it collects the details and books the estimate with your estimator.
What it
costs.
Billed on minutes used. The same operator on every plan.
Basic · $249/month
300 call minutes included, then $0.55 a minute. One assistant, one call at a time. Recordings, transcripts, summaries, two-way SMS and MMS.
Standard · $549/month
1,000 call minutes included, then $0.35 a minute. Up to three assistants and three simultaneous calls, CRM integration, automated SMS follow-ups.
Enterprise · from $1,500
A custom minute pool, unlimited concurrency, custom integrations and a dedicated account manager.
SMS $0.05 and MMS $0.15 per message, never from your minutes. Month to month, 15% off yearly, and every plan starts with a free five-day pilot, no card. Full pricing and billing examples.
Auto body shops:
questions and answers.
No. It collects the photos and details for your estimator and books an in-person estimate. It can give ranges only if you set them for common jobs.
It answers from what it has been given. For live status, it rings the shop when the customer asks or takes a message.
It notes that in the summary and follows your script, such as giving a towing partner’s number you loaded.
Standard and Enterprise sync with HubSpot, GoHighLevel, Salesforce, Zoho CRM or Pipedrive. Other tools connect by webhook.
It does the job of both: it answers your business calls, takes messages and books appointments. A virtual receptionist is usually a person working remotely, and an answering service usually takes messages. Voxgard is AI: it picks up in about 0.3 seconds, day and night, and books straight into your calendar.
Forward your number or port it; nothing to install. Every plan starts with a free five-day pilot on your real calls, no credit card. How the pilot works.
After the crash,
they call you.Be the one who answers.
Start a free five-day pilot on your shop’s real calls, no credit card.