Every guest call, answered.
An AI receptionist for hotels answers the calls your front desk cannot get to, in 32 languages, and handles guest questions from your own information. When check-in is busy, the phone still gets picked up in about 0.3 seconds, day and night. Callers asking about parking, pet rules, breakfast hours, airport shuttles or late checkout hear the answers you loaded. A caller who wants a room has their dates, room type and contact details taken for your reservations team, since Voxgard does not book rooms or take card payments on the call. Group and wedding block inquiries get a meeting with your sales manager booked into Google Calendar or Calendly. A guest who asks for the front desk is rung through. It detects the caller’s language from the first phrase, useful for international guests. Plans start at $249 a month, and the free five-day pilot runs on your real calls with no credit card.
Updated September 2026Hotels:
the numbers.
U.S. businesses with employees in this industry (NAICS 721110 · Hotels (except casino hotels) and motels · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022People they employ (NAICS 721110 · Hotels (except casino hotels) and motels · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022Each figure is copied from the public source it links to, last checked 2026-09-23. They describe the market, not Voxgard’s results.
What your callers
ring about.
Room availability
Callers want to know if you have a king room next weekend.
Amenities
Guests ask about parking, the pool, breakfast and pets.
Group blocks
Planners ask about rooms for a wedding or a conference.
Guest requests
A guest in the building calls for towels, late checkout or the front desk.
How the call sounds.
An example of the flow, shortened. The business is fictional.
VoxgardThank you for calling the Harborview Inn. How can I help?
CallerHi, do you have parking, and is there a shuttle to the airport?
VoxgardYes. Guest parking is on site, and the shuttle runs every hour from 5 a.m. to 11 p.m.
CallerGreat. I also need a room for this Friday and Saturday.
VoxgardI can take that request for our reservations team. What room type would you like, and how many guests?
CallerA king, two adults.
VoxgardGot it: a king for two adults, Friday and Saturday. Our reservations team will call you back to confirm.
What it does
for you.
Answers from your fact sheet
Parking, amenities, checkout times and directions come from what you loaded; unknowns get a message or a transfer.
Reservation requests captured
Dates, room type, guests and contact details arrive in the summary for your team to confirm.
Sales meetings booked
Group and event inquiries get time with your sales manager in Google Calendar or Calendly, with a text confirmation.
It does not book rooms in your reservation system or take card payments; it takes the request with dates and contact details and passes it to your team.
What it
costs.
Billed on minutes used. The same operator on every plan.
Basic · $249/month
300 call minutes included, then $0.55 a minute. One assistant, one call at a time. Recordings, transcripts, summaries, two-way SMS and MMS.
Standard · $549/month
1,000 call minutes included, then $0.35 a minute. Up to three assistants and three simultaneous calls, CRM integration, automated SMS follow-ups.
Enterprise · from $1,500
A custom minute pool, unlimited concurrency, custom integrations and a dedicated account manager.
SMS $0.05 and MMS $0.15 per message, never from your minutes. Month to month, 15% off yearly, and every plan starts with a free five-day pilot, no card. Full pricing and billing examples.
Hotels:
questions and answers.
No. It takes the request with dates, room type and contact details, and a universal webhook through Zapier, Make or n8n can send it where your team works.
It handles 32 languages on calls, including Spanish, French, German, Japanese, Chinese, Korean and Arabic, and can switch mid-call.
Yes. When a guest asks for a person, it rings your staff in the order you set.
One on Basic, three on Standard and unlimited on Enterprise.
It does the job of both: it answers your business calls, takes messages and books appointments. A virtual receptionist is usually a person working remotely, and an answering service usually takes messages. Voxgard is AI: it picks up in about 0.3 seconds, day and night, and books straight into your calendar.
Forward your number or port it; nothing to install. Every plan starts with a free five-day pilot on your real calls, no credit card. How the pilot works.
Front desk busy. Phone answered.In their language.
Run the free five-day pilot on your hotel line and read what guests ask.