Every call, answered with care.
An AI receptionist for funeral homes answers every call with a calm, respectful voice, day and night, and makes sure families reach your staff when they need to. Calls come at any hour, and the first one is often from someone who has just lost a parent. Voxgard picks up in about 0.3 seconds, speaks gently and does not rush. It takes the details your director needs: the name of the person who died, where they are, and the best number for the family. When the caller asks for a person, it rings your directors in the order you set. It also answers the quieter questions from what you loaded, such as service times, directions and visitation hours, and books arrangement meetings into Google Calendar or Calendly. It speaks 32 languages, so families can talk in the one they are most at ease in. Plans start at $249 a month, and the free five-day pilot runs on your real calls with no credit card.
Updated September 2026Funeral homes:
the numbers.
U.S. businesses with employees in this industry (NAICS 812210 · Funeral homes and funeral services · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022People they employ (NAICS 812210 · Funeral homes and funeral services · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022Median yearly pay for funeral Service Workers (United States, 2025, occupation: Funeral Service Workers)
U.S. Bureau of Labor Statistics, Occupational Outlook HandbookNumber of funeral service workers jobs in the U.S. (United States, 2025, occupation: Funeral Service Workers)
U.S. Bureau of Labor Statistics, Occupational Outlook HandbookEach figure is copied from the public source it links to, last checked 2026-09-23. They describe the market, not Voxgard’s results.
What your callers
ring about.
A death has occurred
A family member or a hospice nurse calls to report a death and ask what happens next.
Service details
Callers ask the time and place of a service or visitation.
Arrangement meetings
Families want to sit down with a director to plan a service.
Pre-planning
People ask about arranging their own service ahead of time.
How the call sounds.
An example of the flow, shortened. The business is fictional.
VoxgardThank you for calling Willow Creek Funeral Home. How can I help you?
CallerMy father just passed at home. I don’t know what to do.
VoxgardI’m so sorry for your loss. You don’t need to have anything figured out. May I have your name and your father’s name?
CallerI’m Ellen. His name was Robert Hayes.
VoxgardThank you, Ellen. What is the address, and the best number to reach you?
Caller14 Birch Lane. This number is fine.
VoxgardWould you like me to ring our director on call now so you can speak with them?
CallerYes, please.
What it does
for you.
A calm first call
It speaks slowly and plainly, takes the essential details and offers to ring your director on call.
Service information
Service times, visitation hours and directions come from what you loaded, in 32 languages.
Arrangement meetings
It books arrangement and pre-planning meetings into Google Calendar or Calendly and texts the family a confirmation.
It does not quote prices you did not load or make arrangements on its own; it takes the family’s details gently and rings your director when they ask.
What it
costs.
Billed on minutes used. The same operator on every plan.
Basic · $249/month
300 call minutes included, then $0.55 a minute. One assistant, one call at a time. Recordings, transcripts, summaries, two-way SMS and MMS.
Standard · $549/month
1,000 call minutes included, then $0.35 a minute. Up to three assistants and three simultaneous calls, CRM integration, automated SMS follow-ups.
Enterprise · from $1,500
A custom minute pool, unlimited concurrency, custom integrations and a dedicated account manager.
SMS $0.05 and MMS $0.15 per message, never from your minutes. Month to month, 15% off yearly, and every plan starts with a free five-day pilot, no card. Full pricing and billing examples.
Funeral homes:
questions and answers.
No. It follows the wording and tone you set in its script, speaks calmly and lets the caller take their time.
The team gets a text with the caller’s number, a summary and a recording link, so someone can call the family back.
Yes, from what you loaded. If it does not know, it says so and takes a message.
Only from the price list you give it. It does not take payments on the call.
It does the job of both: it answers your business calls, takes messages and books appointments. A virtual receptionist is usually a person working remotely, and an answering service usually takes messages. Voxgard is AI: it picks up in about 0.3 seconds, day and night, and books straight into your calendar.
Forward your number or port it; nothing to install. Every plan starts with a free five-day pilot on your real calls, no credit card. How the pilot works.
Every call,
met with care.Day and night.
Try the free five-day pilot on your line and listen to how it speaks with families.