Fridge down?
Call picked up.
An AI receptionist for appliance repair answers calls about refrigerators, washers, dryers, dishwashers and ovens, collects the brand and model, and books a technician visit. A warm fridge full of groceries makes for an impatient caller. The assistant picks up in about 0.3 seconds, day and night. It asks the ZIP and street to confirm you serve the area, then asks for the brand and a photo of the model tag by MMS, so your tech can bring the right parts. It gives the diagnostic fee from your rates, answers whether you service a brand from your list, and books the visit into Google Calendar or Calendly with a confirmation text. Returning customers are greeted by name with the gist of the last call. It speaks 32 languages. From $249 a month, and the five-day pilot is free with no credit card.
Updated September 2026Appliance Repair:
the numbers.
U.S. businesses with employees in this industry (NAICS 811412 · Appliance repair and maintenance · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022People they employ (NAICS 811412 · Appliance repair and maintenance · United States · County Business Patterns 2022)
U.S. Census Bureau, CBP 2022Each figure is copied from the public source it links to, last checked 2026-09-23. They describe the market, not Voxgard’s results.
What your callers
ring about.
Refrigerators
Not cooling, leaking water or the ice maker stopped.
Washers and dryers
Will not drain, will not spin or no heat.
Dishwashers
Standing water, leaks or error codes.
Ovens and ranges
Burners out, oven not heating, or a door that will not close.
How the call sounds.
An example of the flow, shortened. The business is fictional.
VoxgardThanks for calling Fixwell Appliance. How can I help?
CallerMy fridge stopped cooling and the freezer is soft.
VoxgardSorry to hear it. What’s your ZIP, and what brand is the fridge?
Caller19103. It’s a side-by-side, about eight years old.
VoxgardWe service that area and brand. Could you text a photo of the model tag inside the door?
CallerOkay, sent.
VoxgardGot it. The diagnostic visit is $95. I have tomorrow at 9 a.m. Shall I book it?
What it does
for you.
Model tags by text
Callers send the model and serial tag by MMS, saved with the call so the tech brings parts.
Brands you service
Answers from your own brand list and says plainly when you do not service one.
Visits booked
Checks the service area and books the diagnostic visit into Google Calendar or Calendly.
It will not diagnose the fault over the phone; it takes the symptoms and model photo and books a technician.
Close to
your trade.
What it
costs.
Billed on minutes used. The same operator on every plan.
Basic · $249/month
300 call minutes included, then $0.55 a minute. One assistant, one call at a time. Recordings, transcripts, summaries, two-way SMS and MMS.
Standard · $549/month
1,000 call minutes included, then $0.35 a minute. Up to three assistants and three simultaneous calls, CRM integration, automated SMS follow-ups.
Enterprise · from $1,500
A custom minute pool, unlimited concurrency, custom integrations and a dedicated account manager.
SMS $0.05 and MMS $0.15 per message, never from your minutes. Month to month, 15% off yearly, and every plan starts with a free five-day pilot, no card. Full pricing and billing examples.
Appliance Repair:
questions and answers.
No. It collects symptoms, brand and a model photo so your technician arrives prepared.
Only from what you loaded, such as your labor warranty. It does not speak for manufacturers.
Yes, from your rates, and whether it applies toward the repair if you set that.
On Standard it sends automated SMS follow-ups after calls, in the wording you approve.
It does the job of both: it answers your business calls, takes messages and books appointments. A virtual receptionist is usually a person working remotely, and an answering service usually takes messages. Voxgard is AI: it picks up in about 0.3 seconds, day and night, and books straight into your calendar.
Forward your number or port it; nothing to install. Every plan starts with a free five-day pilot on your real calls, no credit card. How the pilot works.
Every broken
appliance booked.Parts on the van.
Run a free five-day pilot on your appliance repair calls.