# Voxgard — full product details > Voxgard is an AI receptionist for businesses. It answers inbound calls 24/7, speaks the caller's > language, books the job, sends the SMS follow-up, and writes the call into the customer's CRM. > One assistant covers the voice line, two-way SMS/MMS, e-mail alerts to the team, and the > management dashboard the business runs it all from. This is the long-form companion to > https://voxgard.com/llms.txt. The same catalog as a readable web page, with a visible FAQ: > https://voxgard.com/capabilities.html > > Figures and wording are the site's own; nothing here is an estimate or a projection. Every > section except "Capabilities in depth" and "Integrations" is quoted from the public site > https://voxgard.com/; those two are drawn from the product's own capability documentation, > and are limited to what the product does today. ## What is Voxgard Product: an AI phone receptionist (voice AI) for inbound business calls. The site's framing is "Not a chatbot. An operator." > "Voxgard isn't a script reader. It listens, holds context, handles interruptions, and finishes the > job — from intake to booking to CRM update — without a human in the loop." Headline: "Your business never misses a call. In any language." Sub-headline: "The AI receptionist that answers, books the job, and texts the follow-up — from $249/month." Three claims stated beside the headline: speaks your customers' language · remembers every caller · lands it in your CRM. Headline numbers: 0.3s average pickup · 30+ languages (the languages section states 32) · 50+ countries. The problem the site cites, with its own sources: - "38% of all business calls go unanswered during office hours." — source: Hiya, 2025 - "$273/call — average revenue value of a missed inbound lead." — source: Forrester, 2024 - "63% of callers who hit voicemail will never call back." — source: BrightLocal, 2024 ## How launch works Section header: "FROM SIGNATURE TO FIRST CALL · 5 DAYS" — "Live before the week is out." Three steps, with the time the site puts on each: 1. **Connect your number** (10 minutes) — "Forward your existing number, or get a new US line. Zero hardware." 2. **Teach the voice** (2 days) — "Upload your scripts, FAQ, menu, hours, pricing. Choose a voice and tone. We train and tune." 3. **Go live** (same day) — "Switchover in one click. Monitor every call from the dashboard. Adjust scripts in plain language." The engagement is offered as a pilot: "Five-day pilot. We bring the engineers. You keep the customers you would have lost on hold." The FAQ states "Under 24 hours from signup to first live call. Standard and Enterprise typically launch the same day." ## Capabilities Six capabilities, as the site describes them: - **Sounds human** — "Natural prosody and pacing. Callers rarely realize they aren't talking to a person." - **Holds the whole call** — "Long-context memory across the conversation. Handles topic switches, callbacks, and clarifications." - **Multilingual on the fly** — "Detects the caller's language in the first phrase and replies in kind. 32 languages out of the box." - **Remembers every caller** — "Built-in caller memory across calls. Greets returning customers by name with the gist of last time." - **Knows your business** — "Trained on your scripts, your menu, your hours, your pricing. Refuses what it shouldn't promise." - **Hands off cleanly** — "Routes to a human the moment intent calls for it, with a call summary already in the agent's hand." ### Voice Studio "60+ premium voices across 30+ languages. Type your own phrase, click any card, and listen — right here, right now." Samples are free and need no signup; the input accepts up to 200 characters and voices filter by language and by female/male. The on-page browser exposes 14 voices (Aria, Cole, Nova, Leo, Luna, Max, Iris, Felix, and the rest behind "See all 14 voices"), with free sample text in English, Español and Русский. ### Live AI demo on the page "These are real Voxgard responses generated by the same model that handles your customers." Four scenarios can be run from the page: 1. **Late-night reservation** — "A regular calls Friday at 11pm asking to move a Saturday booking forward two hours." 2. **First-time caller** — "Someone calls a salon, not sure which service they need, looking for the next available slot." 3. **Angry order callback** — "An e-commerce customer is upset their delivery is two days late." 4. **Spanish-speaking caller** — "An auto-service caller switches into Spanish mid-sentence; Voxgard follows." ## Capabilities in depth The six cards above are the summary. This is the working catalog: what the assistant does on a call, what happens around the call, and what the business sees afterwards. Capabilities an operator switches on per assistant are written as what the product **can** do; everything else runs on every call. ### Voice calls — the conversation - Picks up in about 0.3 seconds and greets the caller with the business's name. Once the caller has spoken, a reply follows in about 700 ms. - Callers can interrupt mid-sentence and the AI stops to listen. Short back-channels — "yeah", "mm-hmm", "okay" — do not derail it; a real interruption does. - Never sits in dead air: if the caller goes quiet, the AI asks a follow-up question. - Follows a language change mid-call. A caller who starts in English and switches to Spanish is answered in Spanish, in a matching voice, without being asked. - If someone speaks a language the assistant is not set up for, the AI apologizes in the current language and asks them to continue in a supported one — no wrong-language reply, no silence. - One assistant carries as many of the supported languages as the business needs, and switching between them inside a single call is ordinary operation rather than an edge case. Most businesses run three or four; more are added on request. - The voice and the tone are the business's own pick, chosen while the assistant is set up, and that is what every caller hears. - Answers from what the business loaded — services, hours, location, price rules — and offers to take a message or reach a person instead of inventing an answer. - Holds the whole call in context: topic switches, callbacks, and clarifications. ### Voice calls — booking and intake - Books the job while the caller is still on the line: collects the details, offers real open slots, and confirms. - Checks a spoken street address against an address database before booking, so a garbled or out-of-area address never becomes a wasted crew run. - Reads the confirmed address back once and waits for a yes before it books the time. - Handles the awkward parts of a spoken address — apartment and floor, half numbers ("1234 1/2"), a street the caller only half-remembers — and stays inside the caller's own postal code, so the street it reads back is really theirs. - Will not wrap up the call until every intake field the operator listed (name, phone, service requested, …) has been collected and confirmed. - Quotes from the business's own price list on the call instead of guessing. - Updates the customer record while the call is still running: the caller's corrected name and their texting preference are saved as they speak, not hours later. - Business hours decide when the AI answers itself and when the call routes to a person. - Minute limits are enforced automatically, so usage never runs away unnoticed. ### Voice calls — reaching a human - The everyday questions stay with the AI: it answers what the business loaded and books what can be booked, so the calls that reach a person are the ones that need one. - Says "connecting you now", rings the managers in priority order, and bridges the first one who answers — then drops off the line so the two of them talk directly. - The manager takes the call with a one-line summary of what the caller wants already in hand. - If a manager's line goes to voicemail, the AI recognizes it and moves on to the next manager instead of parking a real customer in a mailbox. - If nobody picks up, the caller hears "they'll call you back" rather than dead air, and the team is texted the caller's number and the summary. - The call is never dropped: when a hand-off cannot complete, the AI picks the conversation back up and keeps helping. - A manager can join a live call from the dashboard and take over from the AI. This is available rather than on by default: the business switches it on for an assistant, and only a manager with the matching permission can bridge in. ### Messaging — SMS and MMS - Two-way SMS and MMS on the business's own number. The AI's follow-up and the customer's reply sit in one inbox the team answers by hand. - Sends the post-call text automatically when the caller agreed to one — a booking confirmation, a link, an address, or instructions. - Can text a price quote mid-call so the caller has it in writing: exactly as configured, once per call. - Remembers "don't text me". Once a caller declines, that number is never texted again, on any later call. - Reads photos a customer texts in and uses them in the estimate — sizing a load, flagging special items, or valuing material against the business's own price sheet, always as a range a manager confirms. - The confirmation text can carry a one-tap add-to-calendar link that drops the appointment into Apple, Google, or Outlook Calendar with a reminder. - Price-sheet and booking changes can be confirmed to the team by e-mail alongside the text path. ### Email — optional AI agent - An AI email agent is available on request as an optional module, enabled per business: it reads the business's inbound email and drafts replies in the business's own voice, with the team deciding per address whether replies go out automatically or wait for approval. ### Remembering the caller - Writes a short profile after each call — who called and what they wanted — then greets that person by name next time, with the gist of last time. - The current call always wins: new information from the caller overrides what is on file, and the AI does not bring up past conversations unless the caller does. - A returning caller's record is loaded before the AI speaks, so regulars are not asked to repeat what they already told the business. - Each business on an account is isolated: its own assistant, settings, contacts, and calls. ### Intelligence — every call, understood - Every call is recorded, with the audio and a word-for-word transcript side by side. - Transcripts are searchable. - A plain-English summary lands the moment the call ends. - Structured details are pulled out automatically — caller name, phone, what they asked for, booking details — so calls become records, not just audio. - A success score and a caller-sentiment read on each call show which ones need a human. - Every call, not a sample, is scanned for known problems as it ends, and anything that went wrong is flagged with a plain-language diagnosis in one review queue. - Spam and nuisance calls are scored and labelled, so the operator sees them in the call list. Screening rules are configured per business on request. ### The dashboard - Call activity by day and week: volume, how many succeeded, how long they ran, the busy hours, and which languages callers used. - The topics customers ask about most surface on their own. - Calls can be watched live as they happen. - The dashboard itself runs in English, Spanish, and Russian. - The assistant is set up by answering plain questions — hours, services, prices, what to say and what to refuse. No prompt writing, no code. - Each assistant is configured for one business: its services, its rules, and the way it should behave on the phone. Requirements outside the standard set are scoped on request. - Every configuration change is versioned, and any earlier version of the setup can be restored. - After enough calls the AI proposes concrete improvements — "callers keep asking about parking, add it?" — to apply in one click. - A built-in AI guide sits on every page and walks the operator through where to click and why, grounded in that assistant's real settings. - Voice Studio: 60+ voices across 30+ languages, filtered by language and by female/male, each one sampled with your own phrase before you commit to it. - Roles — owner, admin, operator, viewer — decide what each teammate can see and change, with an audit log over sensitive actions. - Per-call usage and cost, broken down and exportable as CSV. - Several businesses run under one account, each with its own assistant, settings, and data. ### Integrations and telephony - Built-in two-way CRM sync the customer connects during setup: HubSpot, GoHighLevel, Salesforce, Zoho CRM, Pipedrive. Google Calendar is built in for booking. - A universal webhook sends structured call data to any endpoint the customer supplies — a Zapier or Make hook, or their own receiver (outbound data feed). - Any other CRM, scheduler, or internal system with an API is integrated individually as paid custom work: the customer provides API access, engineers scope it in a technical review, build the connection, and verify it against the customer's own account before live calls. - Keep the existing number by forwarding or porting it, or take a new line. No hardware. - Numbers in 50+ countries, toll-free supported. ### Platform and security - Role-based permissions with an audit log on sensitive actions. - Encrypted in transit; recordings and transcripts encrypted at rest. - Data minimization and right to erasure, with EU residency available. GDPR work is in progress — no completed certification is claimed. - Self-hosting the voice engine inside the customer's own VPC is available on request. - 1,000+ concurrent calls without queueing. - Month-to-month, cancel anytime. ## Industries "Same operator, every vertical. Picks up before your team can. Speaks the caller's language. Never forgets a customer." Eight verticals are configured on the site, each with what Voxgard runs for that business: ### Salons & spas — every call answered "Books appointments, sends reminders, and answers service and price questions — then texts the confirmation, 24/7." Example call: "Can you fit me in for a cut and color this Saturday?" - Calendar booking — offers the next open chair - SMS reminders — confirmations that cut no-shows - Client memory — greets regulars like your front desk - Price-list answers — quotes your services instantly ### Contractors — 24/7 coverage "Picks up every storm-night lead — qualifies it, quotes a window, and dispatches to the on-call tech." Example call: "My basement is flooding — can someone come out tonight?" - Emergency triage — urgent vs. estimate, in one sentence - Live transfer — on-call tech for real emergencies - Photo sizing — AI reads texted job-site photos - SMS follow-up — storm leads never go cold ### Auto service — no voicemail "A caller switches to Spanish about a brake quote; Voxgard answers in Spanish, gives a price range, and books the slot." Example call: "¿Cuánto por cambiar los frenos de una Sierra 2019?" - 4 languages — switches mid-sentence — EN · ES · RU · UK - Slot booking — drop-off scheduled on the call - Caller history — past visits and quotes on screen - Sentiment alerts — catch anger before the review ### Restaurants — every call answered "Reservations, large parties, and delivery questions — handled at 11pm or in the middle of the dinner rush." Example call: "Table for six at eight — is the patio open?" - Rush-proof — three lines, zero busy signals - Reservations — parties and patio questions handled - SMS confirmations — no-shows cut down - After close — calls summarized for the morning ### Real estate — 24/7 coverage "Qualifies leads after hours, books viewings, and texts the listing details — in the caller's language." Example call: "Is the 2-bed on Maple still available? ¿Habla español?" - After-hours leads — budget, area, timeline captured - Viewings booked — straight into your calendar - Listing texts — details in the caller's language - CRM entry — logged before the call ends ### Legal & finance — every intake captured "Captures new intakes around the clock, runs a conflicts check, and books a paid consult." Example call: "I need to speak to someone about a car accident case." - 24/7 intake — your exact screening questions - Paid consults — booked without back-and-forth - Live handoff — urgent matters reach a human - For the file — word-for-word transcripts + audio ### Moving & storage — every lead captured "Quote requests land while crews are on the road. Voxgard captures rooms, dates, and addresses — then books the on-site estimate." Example call: "What would a 2-bedroom move across town cost me?" - Full capture — rooms, dates, both addresses - Photo estimates — AI sizes the load upfront - Estimate booked — while the interest is hot - Quote by SMS — lands right in their pocket ### Junk removal & recycling — photo to quote in seconds "A customer texts a photo of the load. Voxgard values it against your price sheet and books the pickup — before a competitor picks up the phone." Example call: "I've got a garage full of scrap — what would you pay me?" - Photo-to-quote — priced from your material sheet - Pickups handled — booked and rescheduled, no dispatcher - Price-sheet alerts — changes confirmed by email - ES · RU · UK — answered natively, no transfers Not on the list: "If your phone rings, Voxgard can run it. Tell us what your calls look like — we'll configure an assistant for your business and show it to you live." ## Integrations "Two-way sync with the tools your team already lives in. We bring the call data; you keep working in the system you know." **Built in — the customer connects it themselves during setup (two-way sync):** - CRM: HubSpot, GoHighLevel, Salesforce, Zoho CRM, Pipedrive. - Calendar: Google Calendar — bookings land straight on the calendar after a free/busy check. - Universal webhook: structured call data sent to any endpoint the customer supplies — a Zapier or Make hook, or their own receiver (outbound data feed). **Built for the customer — individual integrations (Enterprise, scoped and priced individually):** - Any other CRM, scheduler, or internal system that exposes an API — including tools such as AmoCRM, Bitrix24, monday.com, Close, Copper, Insightly, Freshsales, or Calendly. The customer provides API access and the details of their setup; engineers scope the work in a technical review, build the connection, and verify it against the customer's own account before the assistant takes live calls. Feasibility is confirmed in the technical review before anything is promised. Telephony: numbers are ported or bought "in 50+ countries through Telnyx. Toll-free numbers supported." CRM integration is a Standard-plan feature; custom CRM and workflow integrations are part of the Enterprise configurator. ## Languages "32 LANGUAGES · NATIVE PROSODY — Your callers speak in their own voice." > "Voxgard switches dialect, register, and idiom based on the caller. A Madrid customer hears > Castilian. An Argentinian hears rioplatense." The 24 languages listed on the page, plus "+ 8 more": English, Español, Русский, Français, Deutsch, Italiano, Português, Nederlands, Polski, Türkçe, Español (RP, Argentina), Español (MX), Português (BR), 中文, 日本語, 한국어, العربية, עברית, हिन्दी, Українська, Ελληνικά, Čeština, Svenska, Norsk. The language is detected from the caller's first phrase and can switch mid-sentence. The Enterprise configurator lists multilingual support for EN, ES, RU, UK. ## Pricing "Pay for conversations, not headcount. From $249/month — built to return many times its cost in won deals and saved time. Live in any language, 24/7." Billing is monthly, cancel anytime; yearly prepay saves 15%. ### Basic — $249/month, then +$0.55/min "For small teams that can't afford a missed call." - 300 included call minutes / month - 1 AI assistant · 1 call at a time - 24/7 inbound voice agent with smart interruption - Call recordings & searchable transcripts - Instant post-call AI summary - Two-way SMS & MMS · $0.05 / $0.15 per message ### Standard — $549/month, then +$0.35/min (marked "Most popular") "For growing teams handling real call volume." Everything in Basic, plus: - 1,000 included call minutes / month - Up to 3 AI assistants · 3 simultaneous calls - CRM integration - Automated SMS follow-ups after calls - Premium ultra-realistic voices ### Enterprise — from $1,500/month "Custom volume, custom stack — the price depends on the options you pick." Everything in Standard, plus: - Custom minute pool & unlimited concurrency - Premium voices, custom integrations, dedicated GPU infra Enterprise is quoted from a configurator ("Select what you need — we'll quote a monthly price"): custom minute pool (2,000+ min/mo); selectable premium voices; custom CRM & workflow integrations; SMS/MMS suite + photo AI valuation; dedicated GPU infra (ultra-low latency); dedicated account manager & priority support; multilingual support (EN, ES, RU, UK). ### How usage billing works - "Go over your monthly minutes? Calls keep flowing — extra minutes are simply billed at your plan's per-minute rate." - "Text messages never draw from your minute allowance: every SMS is $0.05 and every MMS is $0.15, billed per message sent." - Every plan: "encrypted in transit · GDPR in progress · cancel anytime". Self-serve checkout is not open yet: the Basic and Standard buttons read "Coming soon", and the site's own calls to action are "Request access" and a demo call. ## Security & trust The security section is headed "Built for regulated industries — Your data, under control.", and states: - **GDPR & CCPA** — "Data minimization, right to erasure, EU residency available." - **Encrypted** — "Encrypted in transit; recordings and transcripts encrypted at rest." - **Access control** — "Role-based permissions with an audit log on sensitive actions." - **On-premise option** — "Self-host the voice engine inside your VPC if you require it." What the site does *not* claim: a completed GDPR certification. The pricing footnote states the current status plainly — "encrypted in transit · GDPR in progress · cancel anytime". Read the two together: transport encryption is in place, GDPR work is in progress. Capacity, as stated in the FAQ: "Handles 1,000+ concurrent calls without queueing." ## FAQ **Can the AI handle complicated calls?** Yes. Voxgard holds long-context conversations, asks clarifying questions, and escalates to a human the moment intent or sentiment calls for it — with the full transcript already in the agent's hand. **What if it doesn't know an answer?** It says so. Voxgard never makes things up. When something is outside its trained knowledge, it offers to take a message or transfer to a person. **How does it connect to my CRM?** Built-in two-way integrations you connect yourself: HubSpot, GoHighLevel, Salesforce, Zoho CRM, Pipedrive — plus Google Calendar and a universal webhook that feeds any endpoint you supply (Zapier, Make, or your own). Any other system — AmoCRM, Bitrix24, monday.com, Calendly, or your internal stack — we integrate for you individually: you provide API access, we scope it in a technical review, build it, and verify it on your account before live calls. Custom integrations are part of the Enterprise plan. **Is this secure and compliant?** Encrypted in transit, with recordings and transcripts encrypted at rest. Role-based access and audit logs. GDPR-aligned data handling. Optional on-premise deployment inside your VPC. **Can I keep my current number?** Yes. Port your existing number, or pick a new one in 50+ countries through Telnyx. Toll-free numbers supported. **How fast can we launch?** Under 24 hours from signup to first live call. Standard and Enterprise typically launch the same day. **Can I cancel anytime?** Yes. Month-to-month. No long-term contracts. 15% discount if you prepay yearly. **What does the AI sound like?** Try it. The Voice Studio above plays any of 60+ voices speaking your phrase. The Live AI section dials a real Voxgard line right from this page. **What about call quality and latency?** Voxgard picks up in about 0.3 seconds and replies in about 700 ms. Handles 1,000+ concurrent calls without queueing. ## Contact - Live demo line (a real Voxgard operator answers): +1 (323) 218-8898 - Email: info@voxgard.com - Website: https://voxgard.com/ - Capabilities: https://voxgard.com/capabilities.html — full capability list - Privacy: https://voxgard.com/privacy.html · Terms: https://voxgard.com/terms.html - Company: © 2026 Voxgard, Inc. — San Francisco · Madrid · Belgrade - Ways in offered on the site: "Start a pilot", "Book a 20-min walkthrough", "Request access", "Schedule a demo call", or dial the demo line above.